Terms & Conditions

All products listed on the site, their descriptions, as well as their costs are subject to change from time to time. Purchase of a product on the web site is subject to availability of stock. FlowerWyz allows the right, at any given moment, to alter, suspend, or discontinue the selling of services or any merchandise with or without notice. In case a service or merchandise has been listed on our site with an unpotimal price or with insufficient or improper information due to any typing error, mistake in rate, price or advice received from FlowerWyz providers, FlowerWyz shall possess the right, post the approval of any order, to refuse or cancel such a order, whether the order was validated and/or you've been billed for such merchandise or service. For those who have been billed for the order and your order is canceled by FlowerWyz, we'll refund the sum. The specifications about the merchasndise in question highlighted along with the product description and pictures shown are an approximation at best. There might be a little difference in the individual products as well as the photos.

When an order is made by you, you're making an offer to buy, and such offer is subject to approval by us. We reserve the right at any given moment, after receiving your order, to take or reject or cancel your order (in whole or in part) for any motive whatsoever. We might need to have additional information related to verification before accepting any order. In case of a purchase, you may be needed to correctly supply transport address and the receivers name.

FlowerWyz is not going to bill your credit/debit card or bank account for the cancelled section of the order. Notwithstanding anything contained herein, all and any payments made by above mentioned choices, either through FlowerWyz cellular program or through payment gateway on the FlowerWyz web site, are subject to special terms and conditions of such third party payment gateways.

Same day orders are processed immediately, and generally can't be changed/cancelled. In the event the order hasn't yet been prepared or isn't out for delivery, we'll attempt to change/cancel the order for you. Changed and you'll be billed for the order /dispatched, it can't be cancelled/ in the event the order has been prepared. In other instances of order adjustment/cancellation, please give at least 24 hours? notice.

Payments

You consent to pay the price appropriate for the products or services on our site in the time you submitted your order (Merchandise Price), the delivery fees for the delivery service you choose, if any (Delivery Fees), or some related taxes (defined below).

Delivery

You recognize that delivery time requested on the purchase order form is non-binding. Delivery time, which is at best an estimate, is dependent upon the recepient city/address to which you are interested in getting the item to be delivered as well as the access to the item. In instances such as disruptions, we'll reach out to you personally. Please check your emails and SMS often for updates. Products which are delivered cannot be delivered alongside courier merchandises.

For perishable items like flowers and cakes, we try delivery of your order just once. In case the delivery isn't executed during the attempt, you'll still be charged for the order and no redelivery will undoubtedly be possible. In case in the event the receiver isn't available, he or she can notify the delivery man to deliver the order to the gate/reception/neighbor.

The order is not going to be regarded as late when there's no one available in the transport addresses to take the delivery of your order in the time of delivery. Thus in such situations, no refunds, cancellations, obligation may be made. As mentioned below, we'll certainly try our best but we can't invest the precise time for delivery.

Notwithstanding anything contained in the Terms and Conditions or in the Shipping Disclaimer, in case the order was designed to deliver through any third party or any courier bureau, FlowerWyz doesn't make any representation or warranty in regard to the delivery of such order.

Returns

No returns are permitted. Nevertheless, in case if a faulty merchandise or a wrong was sent, do let us know at the first. It's possible for you to write to us at support@flowerwyz.com or phone us (08:00 AM-10:30 PM, Monday-Sunday).

Refunds

No returns are permitted. Nevertheless, in case if a faulty merchandise or a wrong was sent, do let us know at the first. It's possible for you to write to us at support@flowerwyz.com or phone us (08:00 AM-10:30 PM, Monday-Sunday).

FlowerWyz isn't responsible and doesn't ensure refund for cases where: a) Preserved things and blooms, plants, fruits, sweets, present products are delivered to wrong address supplied by the sender b) Unsuccessful deliveries arising from the recipient not being present in the time of delivery in the address given by the sender or the receiver refusing to accept the delivery c) Merchandise quality issues brought on by improper management of the item.

If made to the scheduled delivery date, a total refund for cancellations is permitted. On-Line refund is credited directly through the mode from which the money has been paid by the customer within 24 working hours. After processed by FlowerWyz, refund takes 5-7 business days to reveal in your account.